Short answer: AI Chat and Generator usage pauses temporarily. Credits refill automatically on the next billing cycle. If you need more right away, contact your account settings.
What happens when credits run out
AI Chat / Generator: New questions and report generation pause
Library / Dashboard / Signal / Newsletter: Unaffected — keep working normally
Existing outputs: Already-generated answers and reports remain viewable and downloadable
Refill options
Wait for automatic refill — credits replenish on your next billing cycle.
Upgrade your plan — move to a higher plan with more credits (Starter 50 → Pro 200 → Business 1,000).
Purchase more credits on your account settings page - Credits are rechargeable in your account settings page.
Common follow-up questions
When does automatic refill happen?
Credits refill on your billing date. For monthly billing, this is the same date each month. For annual upfront, all credits are issued at the start of the contract.
I can't wait until the next refill — what should I do?
Credits are rechargeable in your account settings page. Navigate via your profile at the upper-right hand corner of the page.