How to reach us
Channel | Audience |
[email protected] β all customers | |
Direct AM contact | Business+ subscribers (provided at signup) |
Trendier Library chat | After logging in to Library |
What your AM can help with
Quote / tax invoice issuance
Payment / refund / billing questions
Plan changes / upgrades / downgrades
Discovery call scheduling
Free trial / Dashboard demo requests
Team workspace / seat additions
Account email changes / password resets
Multi-year contracts / Enterprise negotiation
API/MySQL integration onboarding
Newsletter Promotion ad campaigns
Response time expectations
Initial response within 1β2 business days
Business+ customers receive direct responses from their dedicated AM
Common follow-up questions
Can I contact you by phone?
Email is the standard channel. Enterprise customers can arrange phone meetings via their AM.
Do Starter / Pro customers get a dedicated AM?
Dedicated AMs are a Business+ benefit. Starter / Pro customers are supported via the same email.