For all subscribers and non-subscribers: the Trendier AI Chatbot
The Trendier AI Chatbot appears as a chat panel on the right side of every page across Trendier. It has full context on the product and can:
Explain how features work
Guide you through specific workflows
Help interpret outputs from AI Chat, Library, and Generator
Answer questions about plans, billing, and account settings
The AI Chatbot is the primary learning tool for Starter and Pro subscribers and works alongside human-led training for Business subscribers.
For Business subscribers: human-led learning support
Business plan customers also receive:
Onboarding — included free at subscription start, walks your team through core capabilities
Custom training — case-based 1:1 or team-level sessions tailored to your workflows
Trend sessions — periodic AM-led discussions on emerging trends in your categories
Bootcamp — structured program covering advanced best practices
For details and how to request, see "Can I get a usage guide or training session?"
Common follow-up questions
Where is the AI Chatbot on the page?
It appears as a chat panel on the right side of every page. Click to open it and ask any question about the product.
Can Starter or Pro get any training sessions?
No — human-led training is a Business plan benefit. Use the AI Agent for self-serve learning.
Does the AI Agent know my account details?
The AI Agent has product context. For account-specific issues like billing or login problems, contact [email protected] (Starter/Pro) or your account manager (Business).
Are training sessions in Korean or English?
Both. Trendier AMs and training facilitators support both languages.
Related articles
Can I get a usage guide or training session?
What is the Business plan?
How do I contact my Account Manager?
How do I get help with Trendier?