trendier AI

Yes, your account manager can issue a quote. We can format it to match your company's internal procurement requirements.

Can I get a quote?

Pricing is in USD with two payment methods: Stripe card payment (all plans, USD billing) and Bank transfer (annual upfront only, KRW deposits accepted, tax invoice available).

How does payment work?

Self-serve subscriptions can be cancelled from Account Settings > Billing. Cancellation stops auto-renewal — you keep full access through the end of your current billing cycle.

How do I cancel my subscription?

Clients who provide a business registration number are exempt from VAT on individual plans. VAT is applied automatically based on Stripe regulations (10%, Transaction Fees Excluded).

How is VAT handled?

Yes, but only for annual upfront payments via bank transfer. Card payments and monthly payments are not eligible.

Are tax invoices available?

Partially. KRW deposits at the current FX rate are accepted only with bank transfer for annual upfront payment. Card payments are billed in USD and your card issuer auto-converts to…

Can I pay in Korean won?

Monthly billing isn't refundable since digital content is delivered immediately. Annual upfront is fully refundable within 3 days (72 hours), provided no credits have been used.

What is the refund policy?

Two formats based on payment method. Stripe card payment auto-emails a receipt; bank transfer triggers a Korean tax invoice issued separately.

How do I get an invoice (receipt or tax invoice)?

Signup itself (email + OTP) requires no documents. For bank transfer payment and Korean tax invoice, you'll need a business registration certificate and bank book copy.

What documents do I need to sign up?

Cancel your current annual subscription via the Stripe Customer Portal. Your access continues until the end of the current billing cycle. On that date, resubscribe to a monthly plan via…

How do I switch from annual to monthly billing?

Sarah

Brad Jung

Payment & Admin

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